Email us with the payment reference shown after you paid, the date, the amount and what went wrong. Our Guest terms & refund policy explains when tips are refunded.
Email us from the address you signed up with. If you think someone else has used your account, tell us straight away so we can pause your QR code.
You can set up your venue yourself in a few minutes: create your venue, invite your team with a link, and print your table QR code. Prefer a hand? Email us with your venue name, location and roughly how many staff you have. There is no cost to the venue.
Terms · Privacy · Guest terms & refunds · Contact
© 2026 Scan2Tip (Pty) Ltd · Reg. no. 2026/550067/07 · Payments secured by Paystack